Hong Kong, Thailand, Canada
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SHIPPING & RETURNS POLICY
Orchid Books strives for and guarantees 100% customer satisfaction. We take great care to describe accurately the bibliographic details, condition and authenticity of what we sell. In the unlikely event that there has been an error in any of these areas, we will be happy to provide a full refund of the cost of purchase on return of the item. Please see below for further details of sales policies, including our return policy.
PRICES AND PAYMENT:
All prices are net, currently FOB Canada.
Prepayment is required except for bona fide institutional buyers. PayPal remittance (or credit card payment via PayPal) is the preferred payment method. However, for larger purchases, we reserve the right to request payment only by bank transfer for first purchase by new customers.
We do accept personal cheques and drafts, providing the purchase is above $200, but books will only ship following cheque/draft clearance. If payment method selected is either bank/wire transfer or cheque, bank charges at both ends of the transaction are to the account of the buyer.
Orchid Books accepts returns of any purchase for full refund of the purchase price. Books must be returned within 14 days of customer’s receipt and must be in the same condition as when shipped by Orchid Books. If the item is not as described in our Website description or any pre-purchase correspondence, Orchid Books will also provide a full refund the of customer’s cost of return postage.
Prior to or at the time of return postage, please advise us by Email of your wish to return the item. Please ensure that the return parcel is registered, and, if an expensive item, preferably fully insured. Orchid Books cannot refund any returns that are lost in the post and thus not received back by us, or that are returned in damaged condition.
Orchid Books specializes in the sourcing and sale of books on Asian arts, cultures, history & languages, Asian indigenous books, Asian religions, particularly Buddhism, China Trade books & manuscripts, new & antiquarian books & maps, North- & Southeast Asia, Himalayas. We also buy collections and exceptional individual items in our areas of interest.
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